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Three Shifts I’d Like to See Community Managers Make in 2013

The profession of community management has undergone several facelifts in its relatively short-lived career. In the early days of online communities — when bulletin board systems, LISTSERVs, Usenet...

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Get Satisfaction Launches ‘Adventures in Community Management’ Cartoon Series

Today is Community Manager Appreciation Day (CMAD). To help commemorate the occasion, Get Satisfaction is debuting the first two cartoons in their groundbreaking “Adventures in Community Management”...

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